Also, ensure Spotify is set as your default music provider in Alexa. Tap the menu in the top-left. Launch the Alexa app. The initial voice command may not work if you have a Spotify account connected to your Echo speaker. Heres how to clear the cache of third-party apps on an iPhone: Heres another method to remove the app altogether and reinstall it from the App Store. From there, the app will ask you to choose a group name (it . To unmute, press and hold the microphone button for 2 seconds. Her teeth is so messed up looks like she having a hard time chewing her food. To perform a factory reset, find the Action Button on your Echo device. This is to prevent discrepancies between the accounts you use for the two apps. Then click on Remove access next to Alexa. Note: Occasionally, Spotify-related issues arent the only ones. It will play my liked songs if I say Play My Music, but NEVER plays a playlist Ive created. Click on the "More" section in the bottom right corner. It may be time to remove the Echo device from your Spotify account and then add it back to see if that works. Tips to Troubleshoot Alexa Not Connecting to Spotify Issues, 2. Alternatively, you can buy a Wi-Fi range extender. Find the icon CONNECT TO A DEVICE. Check our guide on how to link Spotify and make it default in Echo. When I say "Play music onSpotify" it says "I can't play Spotify music in this device". Check whether the mute button is off. But it is strange that the web page shows me the "Premium" option. The "Alexa won t play music" problem can occur when the required firewall ports are not open. Once you have updated your app, try playing Spotify again. ". Were not here to advertise Alexa to you. A quick way to resolve such issues is to simply go into both apps and clear the data. [In slightly louder voice] Alexa, play my cheesy 80s music playlist. As an Associate Producer, I assist in the production of numerous MLB Network studio shows including High Heat with Christopher Russo, MLB Central . To make it a bit easier, weve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. You can either disconnect Spotify from Alexa via the Alexa app, or on the Spotify website. With this step, youll get a high chance of getting it fixed. Then, shut the app down and restart your phone. Choose Spotify from the Music and Podcast option. SOLVED: Go to https://alexa.amazon.com then settings > Music & Media > Spotify > Unlink your Spotify account from Alexa, then relink it. 20 of the Best Z-Wave Devices for Your Smart Home! Avoid adding punctuations, difficult titles, or acronyms in the name. If that still doesnt work, move on to the next solution. Did it work? Samr with spotify linked it wont wont disabled skill tried again still wont work. Launch Alexa app > tap hamburger button > go to Settings Under Music > tap on Default Services Inside Default Music Library tab select Spotify Disable Shuffle Option on Spotify If you have the Shuffle music option enabled on Spotify, then your Amazon Echo may not play music from it. What worked for me was downloading an older version of the app. Tap on Device tab at the bottom followed by choosing your Echo device. It will help you come up with a solution more quickly. 2. Spotify vs Amazon Music: Which Music Streaming Service Is Better. Tap More. Your copied playlist wont get any new songs added to the original, followed playlist, but its the best we can do! Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo. This FAQ takes you through the process step by step, as well as some useful tips to take full advantage of the integration. You can check for your Echo software version by going to the Alexa app. 5. Open your playlist and tap on the three-dot icon at the top. To get started, log in to alexa.amazon.com. I dont have Spotify. Things that are likely to flummox Alexa include punctuation in playlist titles or acronyms (such as NASA). You can use it for a whole range of tasks, linking it up to any smart device you have in your home and controlling your environment with ease. Beware that if your Facebook account is linked to your Spotify and you remove that connection, you could be violating Spotifys terms of service and have your account deleted. Just follow the steps below: For quite a few of you, that should be the problem resolved. So, youll need to specify them in your voice commands. To use Spotify with Alexa, you need to link your accounts. Take care. How to make sure Spotify is the default music service of your Alexa device. You can set one or more speakers using the Alexa app, so specific devices play music within a Smart Home Group. For a second-generation Echo, press and hold the MICROPHONE OFF and VOLUME DOWN buttons simultaneously. The link to spotify button was a dead link that did nothing. But. I have some additional help. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. In the following paragraphs, Ill try to walk you through some tips that can help you troubleshoot the issue. Make sure your Echo is online and connected to Wi-Fi ( read this if it's not), and then follow these steps: Open the Amazon Alexa app on your iPhone or iPad ( get it on the App Store) or Android device ( from Google Play ), and log in with your Amazon account. 3. Next, you should try unlinking your Spotify account and Skill from Echo. If that still doesnt work, move on to the next solution. Regardless of what you try, Alexa WILL NOT play a playlist you create unless you have a premium account. The support team migrated my playlists from my Free account to my Premium account andcanceled the Free account. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. Now log in to your Spotify account with your existing credentials. Find the tiny reset button, press the paper clip in and hold the RESET button until the light ring cycles off and on again. Lets get stuck right into it, shall we? Alexa, stop. Very frustrating that after readings dozens of posts on this issue NO ONE clearly states that in the opening paragraphs of the article. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. As an engineering graduate, I love the idea of using technology to transform how we engage with the physical world. The actions necessary to reset an Amazon Echo device vary by model. Next up, go into app settings and locate the Spotify app. Reinstall the Alexa app Jump to reply Comments Previous 1 Hey @Eg11. When it redirects to the Alexa app, close and uninstall the app 3. There are some Spotify playlists that Alexa seemingly refuses to play, no matter how much you re-word the commands or raise your voice at her. If you havent traveled outside of the US, then youll have to try something else. My Echo 4 was not seeing playlists in NY Amazon Music. The first fix is to use a Virtual Private Network VPN service to revert your location back to the United States. Also, your Spotify may also not be properly linked to your Alexa app. To configure Spotify in Alexa, I opened Alexa app in my smartphone and I went to Configuration / Music and I configured my account, using Facebook to log in Spotify. Make sure youre installing the current version of Alexa. Alexa used to play my Spotify playlists no problem, for years, on my voice commands. I have a premium account. Thank you so much! Restart your Echo. Email Barry at barry@bigtechquestion.com. Its important to link your Spotify account properly to the Echo device using the Alexa app. Check. Enjoy your favorite music on Alexa-enabled devices with voice commands. If it still doesnt work, try power cycling your Echo device (more on that in #9). You should see the details of your plan and your charge. How to Enable Alexa Skills on Amazon Echo. Click On Music and Podcasts. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. More specifically, they need between 1 and 2 GB of extra space to work. that worked (at least for now). And when I click on "Premium" then a web page appears saying "Upgrade to Family Plan!". Tap Settings. Any suggestions? In your household, there could be several accounts. Then go to the playlist you want to copy, click on the first track and press Ctrl + A (Windows) or Command + A (Mac) to select all the tracks in that playlist. On the Alexa app: Open the Alexa mobile app. Until now, the heart button in Spotify served as a quick shortcut to add a song to your account's . Learn more: Alexa Device Is Unresponsive: 16 Causes & Fixes, Posted on Published: January 25, 2022- Last updated: November 26, 2022, Samsung TV Changes Channels By Itself: 9 Steps To Fix It, Can Alexa Control Apple TV? However, it does not affect our editorial integrity. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. Keep me posted! Alexa Device Is Unresponsive: 16 Causes & Fixes, Help, Spotify Deleted My Account! Find the IP address of your router. Like others have commented. Heres how to check if you are logged into Alexa and the correct Spotify account. Perhaps your phone and/or your Echo device are not within range of the Wi-Fi router. Play Spotify on Alexa with Voice Command. As soon as you have signed in, go into the settings. Silly, yep. Check Spotify Login Status 5. To clear the cache on Android Go to settings and app Click Spotify and Storage Tap and Clear cacheand app data To clear the cache on iOS Go to settings Click Spotify Tap on theOffloadapp Echo Dot 5th Gen | Charcoal Features: With bigger vibrant sound, helpful routines Alexa If your Spotify and Alexa have been linked up correctly, Alexa will show up as a connected device every time you open Spotify up. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman), Ive just tried all of the above and its still greyed out its becoming very frustrating Amazon was no help when I phoned them they told me it was Spotifys problem not theres even though its on amazon Alexa app, I am having same issues. Hopefully, it should connect to Spotify. Alexa, play my cheesy 80s music playlist.. Were here to diagnose the vast array of little bugs and glitches that these types of devices can develop. Tap on About and you will find the Device software version. and your phone having the Alexa and Spotify apps. Downloading apks from the internet can be dangerous so use this advice with caution. If youre using an iPhone or an Android phone, you can press and hold the apps icon until it gives you an option to delete it. Sadly, some users are still unable to enjoy Spotify through Alexa. People sometimes have two (or even more) Spotify accounts. That way, you might not have to get into the more time-consuming fixes for no good reason. Here you will find your speaker groups and Echo devices. You have 2 options to troubleshoot this concern. Once the skill is installed Spotify will appear as an option for the default music service. These apps may not work everywhere in the world but there is a fix. Garmin's premium Forerunner 965 ($600) offers a larger 1.4-inch display, plus a couple of extra features geared toward hardcore athletesrealtime stamina info, load ratio (to help you avoid overexertion and injury), detailing climbing data, and built-in maps. Find out which is the best streaming service for music from the next link. To play an exact playlist, say: Alexa, play [the name of the playlist].. Tap the More button in the bottom toolbar. If not, it is time to keep moving on to the next step. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. There is a way to make it a little easier to switch Spotify accounts, but youll have to create different Amazon profiles. The shuffle button will be green if this feature is active. I follow a playlist called A Song for Guy (BBC 6 Music) which Alexa refuses to play, probably because of those awkward brackets. Set it to your default music streaming service and check if the problem has been fixed. Copyright 2022. So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. But it refuses. Try turning off Spotifys shuffle feature to help fix the problem. Since you dont know which app is having the problem, you should try deleting both. Also disable/remove the skill on your alexa app then enable it again and after finishing all the enabling steps just say: alexa play from spotify and it should work again just fine. The light ring should turn orange or amber when it is resetting. Tried to reset, reboot, uninstall, reinstall, etc. Assuming Spotify was previously linked to Alexa and youre having problems establishing connections to Spotify, the next thing you want to do is to disconnect Spotify and connect it back. (The Shuffle button will be green if shuffle play is active). I have tried in Chrome in smartphone, Chrome in laptop and Internet Explorer in laptop with the same result. And a day later, suddenly the process where you use Alexa to disable/enable the account linking magically works today. In Settings, next select Music and Podcasts. The music streaming market is on the rise. I have a Sonos One. Open the Alexa app for Android, iPhone, or iPad. Allow it to install the spotify skill. Link Spotify to Alexa Download and open the Alexa app. If all else fails, reach out to the companies and ask them what course of action they recommend or leave a comment below! Even now in the top bar of the Spotify Community web, I can see the option "Get premium" and when I click it says to upgrade to Family Plan, see screenshots below. On some devicesmy phone does thisyoure stuck in shuffle mode when listening to your playlists. To verify if youre logged in on both your Alexa and Spotify apps, do the following. If youre building a playlist of your favourite Michael Kiwanuka hits, for instance, you might be better off calling it something such as Michael hits to avoid stumbles over his surname. Unstable internet can also cause connection issues between Alexa and Spotify. Linking Alexa to Spotify offers full control of playback and the very best of your library, with lots of commands for seamless control of your music, plus the Alexa Equalizer that allows you to fine-tune the audio. When I say "Play music" it says "I can't find music in your library". After this, link the account back up again using Alexas music settings. Tap Enable To Use. First up, go into Alexa settings and then into preferences. I tried everything and couldnt connect through the app. nothing worked even using a USA vpn. With Alexa hands-free voice control: Just ask Alexa to blast tunes from Spotify, Music, Pandora, TuneIn and more, change tracks, discover new restaurants - or try any of Alexa's skills. And it worked perfectly! To disable shuffle, open the now playing screen on the Spotify app. If you are using Amazon Music try deregistering the device from the my content and devices pageand then signing back in. To disable shuffle play, click the Shuffle button. To do so go to Menu> Settings> Music> Your Music Choice> Manageor Unlink. Are they still not communicating correctly after you have linked your accounts? Now I cant do either. The app will ask you which type of group you want to create -- tap Multi-Room Music. Confirm that the song is available. But if the issue persists, contact Amazon or Spotify for further help. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. Tap Spotify in the list and then tap Link account to Alexa. So it now tosses up all this random rubbish 3. scroll all the way to the bottom and you will see a list of music services. Its likely that some glitch prevents them from communicating. If youre still unable to connect/play Spotify Music with Alexa, check to see if Explicit Filtering is turned on in the Alexa app. i am experiencing the same problem and alexa keeps asking me to link. Things I've tried: Just add on Spotify at the end of the command. Step 2: Tap on the three-bar icon at the top and. Where is voice assistant on Spotify I cant find it, tried everything listed above to no avail. Tip: Setting Echo for the first time? Hold and press the Mute and Volume Down buttons for about 15 seconds. To set Spotify as your default music provider, follow the steps below: Now you can try reconnecting to Spotify to see if it works. You need a Premium account to use Spotify with Alexa". From here, go ahead and make Spotify your default music player on your Echo. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. Confirm your choice. I hope Spotify fixes this in the future. Just did this for the GF, you need to link your Spotify to alexa. Once disabled, select Enable To Use. Once you've linked your Spotify account to Alexa and set it as the default Music provider by following the steps in Section 1 above, you're ready to easily play a Spotify playlist on Alexa. This is different from a factory reset, as a power cycle does not erase all your information. This should transfer the currently playing song to Alexa. Didnt work for me. Solve this by linking the correct account, forgetting echo or unlinking then relinking your Spotify, or even resetting Alexa altogether. Hold until the light ring on your Echo device blinks orange, signifying the reset was successful. via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. Open the Alexa mobile app, and tap More . Also, restart your router and mobile device and then try to connect to Spotify again to see if it fixes the problem. Spotify Is Overhauling the Heart Button. Factory Reset Echo Speaker Technology can be our best friend when it works and our worst enemy when it doesn't. Podcasts dont seem to be a part of this action thought. In short, heres what to do if youre having issues connecting Alexa to Spotify: For more details on how to troubleshoot this issue, keep reading. 5 Genius Features (2023), (13 Fixes) Spotify Not Working On iPhone [2023]. The first thing you want to do if Alexa wont connect to Spotify is to reboot your Amazon Echo device. You will have to listen to commercials periodically on a free account and theres no way to skip them. Once you link the Spotify with Alexa, you can directly ask Alexa to play Spotify music on Alexa devices. Fix 7. Want to know more about this website and me? Tap the Settings menu. When getting a podcast to play, you may still have to say On Spotify.. If youre not having trouble connecting your Echo to Wifi, you can try to restart it. Set Spotify as the default Make it so you don't have to say "on Spotify" at the end of your voice commands: In the Alexa app, tap the menu in the top-left. Tap Apple Music. For that, press the volume up button on your Echo. If Alexa cant access Spotify again, check to see if you were accidentally logged out. After that, I do login in Alexa app and enabled the Sonos skill again in Alexa app. Heres how you set Spotify as the Default Music: if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-2','ezslot_13',170,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-2-0');Is Alexa still not playing Spotify or giving you problems? Link your Spotify account through the Alexa music settings. Follow the instructions to sign in with your Apple ID. Yep. In addition to the troubleshooting you've already tried, I'd also suggest disabling, then re-enabling the Spotify Alexa Skill: Open the Alexa App. Then, navigate to Settings and scroll down until you hit Music & Podcasts. Programming A GE Universal Remote Instructions. This means that Alexa cant access your music and podcasts. This is an obvious one, but some people might not know that you can only link your Spotify account to Alexa if youre using Spotify Premium. Click the button that says Disable Skill. Next, log in to Alexa with your correct details and try connecting to Spotify again. AI won't take over the world! I see both the "Premium" option on the Spotifyweb player and the "Get Premium" option on the community, I think those aren't dynamic and stay whether you are premium or not. You can also do it on the web. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Children's books don't have that many words on the page either, which again helps get around one of the bot's biggest limitations. Its time to up the ante considerably now and hop onto our final and last resort fix. Tap the hamburger icon (three dots) on the top left-hand side of your screen. If theyre not, you can connect them to the right network with ease. None of them should have the same names. You should check and see if this is the case. Select Spotify, then Link account to Alexa. If youve got any further tips for getting Alexa to play the correct Spotify playlist, feel free to share them on comments below. In Alexa Preferences, tap Music. Your device successfully starts up when it begins to spin a blue light. Even with intense competition in the music streaming space, Spotify remains the preferred choice among users. From here, everyone who intends to use it will need to set up their own account with Amazon. If none of the above fixes have worked for you, the next logical step is to have a quick check of your settings. If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. For this fix, all you need to do is go into the Alexa app. Doing a quick reset, or clearing out the caches should do the trick and get Alexa to start playing music through Spotify. Once the Echo has completed the setup, follow the instructions on your Alexa app. Its the bottom center on android alexa app. Go to https://alexa.amazon.co.uk. 2) I log in spotify usingfacebook (I alsowrite user and password in facebook login form). You can do so by removing them from the background running apps. To do this, you need to download the desktop player if you havent done so already. Alexa wants to default to Amazon music because they are both from Amazon. This also decreases interference from any object/device. Find Wi-Fi in your settings and connect to your network. If you want to play Spotify on your Echo, make sure that its set as your default music service. If. Customer reviews and photos may be available to help you make the right purchase decision! If you see a red light on the top of your device near the microphone button, then its muted. 5. If youre accidentally logged out of Spotify, or maybe the app itself glitched and logged you out, then Alexa wont be able to play music from the app. Please try again in a few minutes. Sometimes, Echo fails to play audio from Amazon music too. Find the skill under Your Skillsand select it. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. If Alexa wont play Spotify, there could be issues with the login status of your music app. Always try to use the right commands for Alexa so as not to confuse her. To clear Alexas cache, do so on your phone. Although Alexa has become unable to connect to Spotify, I can still get Spotify music to play through the Sonos One speaker via the Spotify App. If everything is set up correctly, your Echo should now play Spotify when you say Alexa, play music.. Not sure why doing it from that specific link repopulates the available services in the app. Microsoft has released an early preview of Phone Link for iOS, available to "a small percentage" of people running Windows Insider builds running Phone Link version 1.23012.169. or higher. Thank you very much for your help. I use to be able to drop in on my alexa dots and be able to go to Spotify and play music through them. If youre having trouble getting Alexa to play Spotify, try clearing the cache and app data on both apps. Log in to your Spotify account. You will see a number of options that you can choose from. Open your phone and go to the App Store or Google Play. I don't know, again, if this happens forall Premium users or if there is a kind of problem with my account orconfiguration orwho guess what. Next up, you will need to choose Spotify from the music and podcast section. To perform an easy power cycle, simply unplug your device from the power source for approximately 30 seconds. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. Scroll down to the section called Alexa Preferences and tap on Music & Podcasts. Tap on the speaker icon and increase the volume. This doesn't take all that long to do. Note that Alexa might not be able to open your new playlist immediately, because it seems to take time for Alexa to refresh your library of playlists. Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. Annoyingly, Spotify has made it much harder to copy other peoples playlists in recent updates, but there is a way to do it using the Windows/Mac Spotify apps. This should do a quick reset. Set Spotify as the default Make it so you don't have to say "on Spotify" at the end of your voice commands: In the Alexa app, tap the menu in the top-left. If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. Open the Spotify app on your smartphone and start playing a song. Then log back into your account. Heres how to turn off the explicit filtering feature in the Alexa app: Next, try to connect/play Spotify Music again to see if it works. Again, these issues might be temporary. Get Guiding Tech articles delivered to your inbox. Need a visual guide on connecting Spotify to Amazon (Echo) and setting it as your default music player? Unlike many instances, resetting the Echo device doesnt yield any benefit. I am sorry but it seems that Alexa is authorized. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. This should refresh the list of available playlists. Then drag the tracks from the current playlist to the name of the new one on the left-hand side of the screen. Select your Echo speaker from the list of devices. Click on that. Press on Add File. On an android phone, you can press the square button on the screen for the background apps.Find the apps you need, hold them and swipe them away to force quit them. Tap on Connect to a device. 8 Top Smart Home Companies in the United States. The free service was extended to more countries in June 2020. You may have to do a soft reboot or power cycle of your Echo device. Go to Music. Factory resetting a device varies depending on the model and generation you have. You can make Spotify the default music service in your Amazon Alexa app with these simple steps: Open the Alexa app. Sometimes, only clearing the cache can fix when Alexa won't play Spotify. I have been tearing my hair out on this. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. Tap Link New Service. Connect your Spotify account via the Alexa music settings. All rights reserved -, Solutions if you can't link Spotify to Alexa, 7. Scroll down and select Music & Podcasts. If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. The easiest way to deal with this is to rename the playlist from within Spotify. I understand this option should not be shown to Premium accounts, only to Free. If Shuffle was used the last time you played the music streaming app, turn it off to see if it remedies the issue. I also established it as default music service. Step 2 Tapping that More icon The next step is to tap on the More icon at the bottom right corner of your screen. Most times this works to clear up any issues and your device will work normally. 3) I can see that my account is premium, and I can't see the last songs that I have been listeningthis morning in my Sonos Beam (I used Spotify app andconnect to the soundbar from my mobile phone). These, as mentioned above, are normally those playlists that contain punctuation, acronyms or other words that are difficult to pronounce. Scroll down to the Now Playing box. You can do this by unplugging and plugging it back again from the power outlet. Tap Settings, then Music & Podcasts. Forgetting the Echo device from the Spotify app has also proved beneficial for users. When you try to get Alexa to play Spotify, is she saying Your Spotify account needs to be linked first?