Dear loveeat74, Greetings from the Long Beach Mauritius! Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Overall service quality is outstanding. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. They bring you tea but no cups, etc. Food was also good. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. The team led by Christian could not do enough for us. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. The hotel was nice, not great, just because it isnt a great hotel. Please see our partners for more details. So, so grateful. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The view over the beach rooms below was good. Thank you for your appreciation, excellent rating and high recommendation. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. In response to your concerns, we regret that the service was not up to your expectation. What are some restaurants close to Long Beach Mauritius? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Read more Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Find out more. We are glad to hear that you had an enjoyable stay with us. I can only but recommend this hotel as much as to people who want to be their own, as to families and couples. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Does Long Beach Mauritius offer any business services? I am glad to read that you have spent beautiful moments at our resort and that the facilities and services were to your holiday convenience. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. All the best wishes for them. I wished that she was living closer to where I am but we will surely be back. Review collected in partnership with this hotel. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. more. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. The hotel itself is beautiful in a spectacular setting. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. more. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. This is the version of our website addressed to speakers of English in the United States. Looking forward welcoming you back very soon. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We look forward welcoming you back very soon. Dear loveeat74, Greetings from the Long Beach Mauritius! He made sure that we enjoy the hotel at the maximum and we certainly did. Prices are the average nightly price provided by our partners and may not include all taxes and fees. A manager for example. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Dear Guests, Thank you for your Fantastic comments about your recent holiday at Longbeac h Mauritius and the time spent to share them on Trip Advisor. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. This place is truly amazing. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. All of them always lip-read us all our wihses. to many issues in the room.renovation required. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Payments made by partners impact the order of prices displayed. A manager for example. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. 7.7 Good beach. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. There are plenty of toys, activities, anything that you can think about. It's simply the little things that make the subtle difference. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews Yes, guests often enjoy the ocean view available here. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Claim your listing for free to respond to reviews, update your profile and much more. Solana Beach. Maybe at least this here reaches the management. I guess it was reserved for someone else. Next: the breakfast buffet. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The rooms were amazing, cleaned and tidied to an extremely high standard every day. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Thank you for your review once again and for being our ambassador. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. A playground resort by day and night, it's all about music, art, food and wellbeing. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Thank you for your excellent feedback, which I will be delighted to share with my team. Please see our partners for more details. Long Beach. beach is very nice. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. It was a great experience with Hotel Long Beach. The beach is great for snorkelling, glass-bottom boat trips, diving and parasailing. In response to your concerns, we regret that the service was not up to your expectation. Are there opportunities to exercise at Long Beach Mauritius? See more questions & answers about this hotel from the Tripadvisor community. This Team is so friendly and nice and it was a pleasure to order our Drinks there. You will really enjoy it their. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. All the best wishes for them. This was our most awfully and best Holidays we ever had. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. His customer service is excellent and his kindness is beyond expected. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. No fresh juices (they can't make fresh orange juice, really?) We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Wish I could give it a 10* rating! Food was excellent throughout and restaurant staff could not do enough to please us. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Thank you for your excellent feedback, which I will be delighted to share with my team. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Own or manage this property? It's simply the little things that make the subtle difference. Are any cleaning services offered at Long Beach Mauritius? Maybe at least this here reaches the management. The sea was really cool, and I learned how to fly sailing boats. team. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. I could be misspelling her name, but I recall Channone ? The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. I do hope that we may welcome you back in the future for a better experience. We went to Longbeach on the 1st April for a week as a large group of 10 for my sister's wedding. Definitely recommend this resort. He was a great kind person. I did watch them in action for a couple of events and this seemed to be the case for all events they organise, well done to both of you fabulous ladies. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. team. This is the version of our website addressed to speakers of English in United Kingdom. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Make the most of the glorious tropical waters along our immaculate beach with the huge array of motorised and non-motorised water sports we have on offer. Well, the staff simply made our experience beyond perfect and treated the bride and groom wonderfully. The staff is exceptionally kind and caring. His customer service is excellent and his kindness is beyond expected. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Some simply dont listen. We look forward to welcoming you back to your home away from home in the not so distant future. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Anahita Golf course one of the best. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. 8.7 Excellent beach. I could be misspelling her name, but I recall Channone ? I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. Which popular attractions are close to Long Beach Mauritius? It's the best experience ever and for sure will visit again. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. The team led by Christian could not do enough for us. In short I would recommend this Hotel to anyone visiting Mautritius. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. I will share your reviews with all the staff and it will definitely a boost for all of us. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. Our days at the Long Beach Mauritius were intense full of, Dear Guests, Thank you for your Fantastic comments about your recent holiday at Long Beach Mauritius and the time spent to share them on Trip Advisor. The resort itself is beautiful. Bedspread and decorative pillows were saved. They dont realize when you sit down at breakfast. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Cap Ouest Mauritius - Tripadvisor Reviews. I wished that she was living closer to where I am but we will surely be back. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . There are some shops, bars, supermarket etc. Looking forward to welcome you in a nearest future at Long Beach Mauritius. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. From the moment of our arrival to the moment we left the service at the hotel was impeccable. From the moment of our arrival to the moment we left the service at the hotel was impeccable. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The beach is beautiful with good snorkeling and lovely white sand. Thanks to Pamela at Tides and the Main . Also a good gym, for those who is important. No fresh juices (they can't make fresh orange juice, really?) We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Please see our partners for more details. Best regards, Christian Jaquier, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near (MRU) S. Seewoosagur Ram. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. Coastal Road, Belle Mare, Mauritius 41601, Lock in the lowest price from these sites, The excellent service and warm welcome received at Hasu Restaurant. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. From the waiting staff, the bar, the beach all done with a smile. Room types may vary. Its a beautiful hotel with immaculate grounds and is right on the beach. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. We will share your reviews with all the staff and it will definitely a boost for all of us. Thanks to the Manager Seetul and his Team. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Warmest regards, Christian Jaquier. Again taking the stress out of a difficult situation. They would see me caring my little one and run to give me a hand with my luggage or bring her. Yes, Long Beach Mauritius offers airport transportation for guests. Eventually i don't regret spending my birthday there. Read more Write a review Showing 1 - 25 Next page Reviewed: 31 December 2022 Patricia United States 6 reviews We stayed in a Junior Suite with beach access for 10 days. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Special thanks to Vinesh at the beach bar who helped my daughter when she was temporarily separated from us. What to do What to Do in the Hotel's Region Golf - West . A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Yes, dry cleaning and laundry service are offered to guests. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Cannot recommend this place enough! Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. It's simply the little things that make the subtle difference. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. A very nice hotel for families with kids with a very good kids club with great installations. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. Pool and beach experience both fantastic. Sincerely, Jean-Marc Ma-Poon. Our kids had the most amazing time and made lots of new friends. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. So, so grateful. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Bedspread and decorative pillows were saved. Overall service quality is outstanding. Are there opportunities to exercise at Long Beach Mauritius? Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! Best regards, Christian Jaquier, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. We will stay here until next week, but will not come back if things do not change. But take. While we weren't particularly bothered about this, the staff could not have, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. We look forward to welcoming you back to your home away from home in the not so distant future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Does Long Beach Mauritius have airport transportation? Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. The team led by Christian could not do enough for us. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. This is not how you treat guests. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience.
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