The best of Class A amenities and more power than a Class B. . ******* also says we would NOT be reimbursed for any travel expenses. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. We have a water leak and it has caused extensive damage. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Begin with this one! Mine is, and it seems a lot of folks on the Thor forum bring this up. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! What's The Best Cordless Vacuum For RVers? I left my parking lights on overnight, and it killed the car and house batteries. ****** informed me that Id have to get an estimate for each of the defect items. It seems each Thor MC plant wires the radios differently. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. Is An RV Renovation Project Right For You? We have endured a long and arduous journey. All features, components, appliances, materials, instructions, and guidance depicted and/or described in the videos and documentation are as accurate as possible at the time of creation and initially published but may not be accurate as a result of your motorhome having been assembled on a date after the video or document was produced and initially published. We are so very happy with the coach we purchased! We want the work to be done correctly. After countless emails and calls to *********************, we never heard from him again. 15,0000miles Specs: Ford E350 . International Association of Better Business Bureaus. Class Cs with the beloved luxuries of Mercedes-Benz. As I have stated countless times. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Mechanic's Assistant: What year is your Chassis? After ******* ***** had our coach for almost a year. The only bid that ******* has accepted is the one of $1,000.00 from *********************. The only two fuse I found for radio was one in the Ford block marked radio, which was good. . master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. The issue is not closed nor has resolution been found. We have spent more than three years dealing with these issues. THOR AXXERA RADIO.not working??? Your luxury Mercedes Sprinter motorhomes. Largest Family-Owned RV Dealer In The Nation. I guess that is the million-dollar question. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. We are not responsible for any such errors and reserve the right to correct them at any time. How can **** choose to refuse to fix this chronic and widespread issue? Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Manufacturer-provided pictures, specifications and features may be used as needed. From researching this seems to be a problem with a lot of Thor coaches from that year. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Junior Member. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Save your favorite RVs as you browse. The keep-alive lead isn't switched at all. See dealer for details. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. You must log in or register to reply here. . **** refuses to act in good faith. He considered this an open case. Did you recently have your batteries drain on you? Of course, at our expense. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Please note - there could be multiple recalls for a specific model RV. I bought a brand new Thor Hurricane 35M. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. Not just one but every single seat in the coach. She agreed to wait till it is safe to drive the coach to get the estimates. Have you tried pushing in the "very little" reset button top left? Need advise, had a shop replace house battery and repair inverter. ", VIN # ****************. It may not display this or other websites correctly. Listed 15 hours ago in Camp Verde, AZ. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . After getting back both radios not working. State: Texas. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. When I tried to bring it back in, it came in a few inches and then stopped. 2. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. Also, the emails show that we were assured that the issues that were reported when the coach was under warranty would be covered after the travel restrictions were lifted relating to the pandemic. Please send them into the rep you have been working with, or we can reach out to the dealership your coach is at, to obtain photos noting the concern. Thats where the water is coming in, it came that way from the factory. Note that complaint text that is displayed might not represent all complaints filed with BBB. 1 of 26. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup Posts: 2,166 THOR #11781. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. As stated previously, we are well aware that the coach is now off warranty. Mr. ******** needs to arrange pick up with the **** dealership. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. The park/travel switch on my coach does not switch the radio to the coach batteries. Attached 75 watt solar panel. Login to the Owner's Resource Portal to view manuals for older model years. It features the best of a class a, along with the best features of a class c. That's what A.C.E. Who never came back to do the work. I am rejecting this response because: We have been going back and forth with this for three years. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. Please contact dealership to verify unit information and availability. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. 2 slide outs. Save. Your actual payments may vary. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. I was given a few numbers of service centers and I had to contact them. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! This has gone on for far too long. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 good-will offer. We have spent countless dollars and hours as well as travel time in dealing with this. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". what does rev mean on massachusetts license, closest mlb stadiums to each other, moneybox lisa withdrawal conveyancer,