bt sport error codes bt sport error codes

Below are instructions for how to do this: Go to the home page and press the Settings icon. These error codes relate to the enhanced video player and occur when content is unavailable. You can only watch programmes on the BT TV App in the UK or EU. When things go wrong, it can quickly get you up and running again. Your settings should now match the picture shown below, Make sure cookies aren't blocked (as shown in the picture below), Under History, select Use custom settings for history from the drop-down menu, Put a tick in the Accept cookies from websites option, Select 'Always' from the 'Accept third-party cookies drop-down menu, Select the Accept option under 'First-party Cookies' and 'Third-party Cookies'. Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. If this is the case, you'll need to speak to EE directly: These error codes normally appear when you're trying to watch live channels or videos via the BT Sport app. - Fixing : replace the limit switch, cable. If it doesn't work, it could be a fault with your TV or your box. motor/ limit switch 2 not connected. Try logging out of the app and then logging back in again. To solve the problem, log out of the BT Sport online player, then log back in again. Help and support BT Sport Why have I been told that I haven't activated BT Sport on my account yet? Go to our email log in page > to log in to your BT Mail inbox. Video doesn't play back when pressing play, Im being blocked from streaming because Im outside of the European Union (EU). See 2 more articles > Entertainment on EE: data passes and roaming It should only be a temporary issue, so please keep trying to log in. A free (Lite) version of this app is also . This means that the device youre trying to use isn't supported by the BT TV App. Follow these steps to try and fix this BT TV error: YVM401, YVM501, YVM502, YVM503, YVM701, YVM702, YVM703, YVM704, YVM705, YVM706, YVM707, YVM709, YVM710. If you've never had a BT ID, you'll be asked to set one up and create a password. ; To sign into your account, click on the Login icon in the top right corner. What do the BT TV error codes mean? 4. If this error shows and there are no programmes in the "Watch Now" part of the BT Sport app, you'll need to ensure all clock settings are set to default 24-hour time: If you're streaming via 3G, you'll need to enable mobile streaming with the BT Sport app settings. You can change each registered device once every 30 days. You can find Settings in the main menu of the BT Sport app. 05-10-2021 - last edited on CF001 or CF002 error code These error codes are normally caused by app configuration issues. Follow these steps to try and fix these BT TV errors: You'll get this error code when there's a problem with playing a title. If you're watching BT TV and your TV screen goes pink, your HDMI cable may not be plugged in correctly. There are a few steps you need to complete before you can watch BT Sport online or on the app. This means that an issue with your internet connection is interfering with the pairing process. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App. Go tohttp://bt.com/eesportto check, After setting up your BT ID, you'll need to validate the email that we send you by clicking on the link (please check your junk folders for the email). This way, it's impossible for your ISP or the streaming service to trace your location. GP939, GJ939, GS001, GS011, GS012, GS013, GS014, GS015, GS016. If you still see the error message then try restarting your equipment by following these steps: Check your software version is up to date. These error codes indicate that the web browser on which you're trying to view isn't supported by our player. You can also get error ID004 if the online player can't verify your user ID because there is no internet connection. Youll see this error when youre trying to set your marketing message preferences, either during first-time set up, or via the settings page. This means that you appear to be outside of the UK or European Union (EU) when trying to watch programmes. If this still doesnt work, there might be a problem with the specific programme youre trying to watch. You'll have to login again before attempting playback. 1h17. MD101, MD102, MD103, MD104, MD105, MD106, MD107, MD108, MD109, MD110, MD111, MD112, MD113, MD114, MD115, MD116, MD118, MD119, MD120, MD121, MD122, MD123, MD124, MD125, MD126, MD127, MD129, MD130, MD131, MD132, MD133, MD134, MD135, MD136, MD137, MD128, MD003, MD138, MD139, MC001, MC002, MC003, MM004, MM005, MM006, MM007, MM008, MM009, MN020, MO999, MP104, MW041, MW998. I'm assuming my. This looks like a spanner, Scroll down to Reset BT TV Data and press, Check your broadband connection. Please enter your postcode below. Welcome to the Community and thanks for taking the time to post. If you don't have a specific error code or can't remember it, then click instead on the 'View all error help' button. This means that there's an issue with the operating system your device is using, and it may be one that doesn't support the BT TV App, or you require an upgrade. Press the, Reboot your TV box by flicking the switch at the back and then try again, If you're still having a problem then contact the, Rescan - follow current missing channels steps, Check the connection between your Hub and TV box. If you enter a password incorrectly 3 times within 15 minutes your access will be blocked for 15 minutes. Simply click the link below and give it a go. If you don't have an error code, there's a list of other problems below, with help on how to fix them. Im a Sole Trader, Limited or Public Sector Business with up to 100 employees, I'm a business with more than 100 employees, There are no events to show error message'. Switched to watch the live football and it works fine. MY038, MY107, MY111, MY112, MY109, MY108, MY122, MY123, MY018, MY118, MY119, MY125, MY003, MY004, MY005, MY006, MY001. You'll find help with BT Sport App error codes here > bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html The BT Sport App won't open on my device The BT Sport App won't install Why can't I log into the BT Sport app using my BT ID? If this problem happens in the UK or EU, try disabling and re-enabling your location services for the BT TV App in your device settings. (Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. try uninstalling the app and downloading it again>, please uninstall and reinstall via the app store>, send you your account number in the post >, Android devices running OS 4.4 (Jelly Bean) or later, Windows smartphones and tablets running Windows 10. 04-02-2021 If you haven't added BT Sport to your account: This indicates that your EE account may be suspended or cancelled. 06-04-2021 If you still have the problem, take a look at our BT Broadband connection problems> help page. If you still see the error message then try restarting your equipment: Follow these steps to try and fix these YVM errors: You'll need to connect your TV box to your TV using an HDMI cable. This error code can appear when you're trying to access the BT Sport online player on certain web browsers. Wait a few seconds, then switch back on, Reboot your TV box by flicking the switch at the back, If you're still having an issue please contact the, If there's no outage, then please contact the, Restart your Hub and wait for the broadband light to go blue, In the BT Player menu, scroll across to the 'Settings' icon. Facebook Twitter LinkedIn 15-08-2020 Please click the link below to get started: Can I watch BT Sport in more than one room? Press the Help button, then the numbers 7 2 0 and then press OK. Now scroll through the different input options until you reach the correct input channel. BT ID Password Show Forgotten your login details? What you can't do is then try and watch a third stream on a third device. If this problem happens in the UK or EU, try disabling and re-enabling your location services for the BT TV App in your device settings. (Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. Before looking for your error code, why not try our TV help tool? When you have a solid broadband light on your Hub and modem, reconnect the TV box to the power supply. If it doesn't, click on the Video doesn't play back when pressing play link below and follow the steps. Things are constantly changing, and unfortunately the help site team are always the last to be told. Most of the time this can be fixed by checking that your HDMI cable is securely plugged into your TV and TV box. 14-08-2021 Performing the reset using the buttons on the box should allow you to keep your recordings, any scheduled recordings, and personal settings you've made to favourites and playlists. You need to disconnect and reconnect to Chromecast. on You need to disconnect and then reconnect to Chromecast. This will clear any previous sessions and should fix the problem. This provides a more reliable connection. If you try to access BT Sport in USA, you'll face the following geo-restriction error. Your device user guide will show you how to do this. I'm having exactly the same issue. We recommend that you try uninstalling any data compression apps you have on your device. 9h36 If you've forgotten your BT ID details, click here. Before looking for your error code, why not try our TV and Sport help tool? Please remember that your mobile operator may charge for data usage. MP939, MJ939, MS001, MS011, MS012, MS013, MS014, MS015, MS016. Here's some more help you might find useful. To watch programmes on the BT TV App, youll have to switch off any VPN services youre using. Check your picture quality alerts are on by going to Settings> TV Signal & Quality> Picture Quality Alert for Internet Channels. 20h51. Log out of the app, then log back in with new user details. Note: You can't pair if your device is on a mobile network such as 3G or 4G. BT Sport - VC018 Error Options Subscribe (RSS) Mark as unread Mark as read Float to top Bookmark Subscribe (email) Mute Print this discussion BT Sport - VC018 Error GustopherT Explorer Options Mark as unread Bookmark Subscribe Mute Subscribe (RSS) Permalink Print this post Report post 18-06-202204:41 PM Click on it and select "Use custom settings for history" > Accept third-party cookies > "Always", From the four options for "Cookies and website data", please select "Always Allow", Log out of the BT Sport online player and back in again. You'll also lose any personal settings you've made to favourites and playlists. The player will now work, If you choose to, you can return these settings to the previous ones after viewing, Untick "Block third-party cookies and site data", This may be on "Remember History". You can download updates to the BT Sport App from: The new BT Sport help tool is available to all sport customers. These errors appear if your WiFi or mobile connection isn't fast enough to load the enhanced video player. If you experience any errors updating the software on your TV box, try the following: Poor quality or no picture on Premium TV channels, I get a 'Channel not set up' message on my TV box, My TV screen has gone pink when watching BT TV, I have a blank TV screen with my 4K recordable TV box, Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, Check our service status page to see if there's an outage>, First unplug the ethernet cable from the back of your TV box, wait 10 seconds, then plug it back in. Close the app and re-start or re-install the app. As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on. There are a number of reasons why this may be happening. You may need to enter your billing account number so we can link your username to your BT billing account: You may need to confirm you are the account holder: (If youre then told that the account is managed by someone else, it means you are not registered as the account holder. I have a problem with my BT Sport App on a smartphone or tablet. Visit the Optus Sports webpage. Please check your WiFi or mobile connection then try again. and why, for example, the Labour party ('composite motion no 341b, conference') inevitably disappears up its own arse. GP306, GP318, GP998, GL006, GB021, GB022, GB023, GB002, GB003, GB004, GB010, GB998, GM002, GN002, GG103. Please exit the enhanced player and try again. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? Its easy to sign up; just click here to place an order for BT Sport >, Error Message: Sorry, we didn't recognise the details you've entered (Username or/and Password); Please check and try again. I have no problems with broadband but power line adapters have no light on the data side. You can only use one box at a time to receive full service (On Demand and Extra Channels). Try closing the app and opening it again. If you're not sure which input option to use, test each one by one. This button usually has an icon like below and can also be called Input, Mode' or 'AV'. How do I fix BT Sport error code ID003 or other, Ask questions and share tips with other people 24 hours a day. If you havent exceeded your device limit and are having issues, If restarting your app doesnt work, try deleting the app off your device and then reinstalling it. To see our list of supported Internet Browsers, visit Setting up the BT Sport online player>. 'Downloads and updates' in the Windows Store. If you're seeing the wrong TV channels for your area, you can find the help you need here>. If you need a reminder of your username or password, please use the links provide, You get this message if you've tried to log on to the online player more than three times using the wrong username, password or both. This may require you to log in or accept terms. This error code means that you've already registered for BT Sport in the past or your EE mobile number is linked to another BT account. This error message will show on Apple iOS devices. This means that you have a pairing issue between your device and set top box. I can log into BT sport via a browser and watch live sport but the app doesn't work on my phone or tv. ), Before you can watch BT Sport, you need to place an order for the service. If you're connected to a public wi-fi service, please ensure you're properly online with that provider and try again. BTP-955, BTP-956, BTP-967, BTP-1050, BTP-1051, BTP-115B, BTP-202, BTP-15000, BTP-15001, BTP-16002. By switching on your TV first, then your box, it might fix the problem, It could be a problem with your TV or TV box. This means that youre using a Virtual Private Network (VPN) or equivalent service to change your device location. Come back later and try watching the programme again - this might take up to a day in some cases. Wait 15 minutes and re-try entering the details. 0 Ratings This forum shows that you're using Chrome v84 on a Mac to post these messages - BT Sport needs a minimum of v89. Select Help & Support, Located in the lower right corner. Your BT ID is correct but you dont have BT Sport on your account, This happens when you have an active BT ID but no BT Sport subscription. 04-04-2021 Once you've done that switch your TV box off and on again. BT have teamed up with TSG, an aerial specialist, who offer aerial installation for 60.