The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Maidenbower Square We close for lunch between 12.30 pm to 1.30 pm So let's hope its not cancer. As part of this agreement, additional team members have been recruited to be shared between the network practices. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Northgate Surgery. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! I have passed your feedback onto our team who will be really pleased to hear this. Ask the Practice Flu vaccinations - Under 65 At Risk Groups. Maidenbower Square So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. West Sussex I am pleased to hear that you have had a positive experience with the Practice. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. 69.0% vaccinated, of 1430 eligible people. Map, Ask a Doctor Sarah, Management Team. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Kind Regards, Saxonbrook Medical Team. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. but no good, cant even get the online requst answered prop was told to submit it again - why? Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. 14 Haslett Avenue West Crawley West Sussex. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Find similar medical centers in Crawley. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Care Quality Commission Inspection Ratings. Please be assured we take your feedback very seriously and will put measures in place to ensure this doesn't happen again. West Sussex We would also like to use analytical cookies to understand how our site is used and improve user experience. Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. We will use a cookie to save your choice. This is a rediculas system based on luck. We are fed up chasing back and forth to get these things sorted. Someone needs to reviwe the whole thing & start again. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. You can contact this general practice using the phone number 01293 450400. 840 were here. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Overall the practice is rated as good. GP. Diabetes - Managing Blood Glucose Level (HbA1c). Flu vaccinations - Under 65 At Risk Groups. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. Staff told us that communication had improved and they felt involved in the development of the practice. We will reopen 11th November at 08:00. The practice had good facilities and was well equipped to treat patients and meet their needs. New part-time careers in Crawley are added daily on SimplyHired.com. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. Crawley I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Can this really be good for patients!!! Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. Thank you, Saxonbrook Medical. Ask Reception, MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner), Information On Booking Covid Vaccinations. They were rated as good in caring. However, this isn't the problem. Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. Exception reporting was higher than average in some areas. 14 Haslett Avenue West | Saxonbrook Medical is a company based out . There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. The practice proactively sought feedback from staff and patients, which it acted on. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Map, Northgate Surgery Ask the Practice The Doctor that has looked after my Mother has an understanding manner of her age and independence Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. We will use a cookie to save your choice. RH10 7QH as unsuitable. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. Thank you for taking the time to post a review. We've put some small files called cookies on your device to make our site work. Ensure that improvements are made to the way in which the practice identifies carers. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. Ask Reception. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Thank you, Saxonbrook Medical. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Thank you to all at Saxonbrook. American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. 4-6 session GP, salaried and partner options, Pembroke Medical Group. Saxonbrook Medical Surgery General Practitioners Dr Hicham Nakouzi - Male MRCGP, DFFP Qualified 2000 Belgrade (Senior Partner) Dr Jasna Gvozdenovic - Female MD MRCGP - Qualified 1995 Belgrade (Partner) Dr Lucy Cox - Female MBCHB MRCGP DRCOG Qualified 1998 Leeds Dr Catherine Eades - Female MRCGP - Qualified 2009 University of London Cross Keys House Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. I have made the management team aware that you will be in contact. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. Can this really be good for patients!!! i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! Alternatively you can pop into one of our receptions. FCPs can assess, diagnose, treat and manage musculoskeletal (MSK) problems and discharge a person without a medical referral. review titled Practice playing Russian Roulette with peoples health! Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. PRESS RELEASE: Wednesday 15 December 2021 Saxonbrook Medical Centre in Crawley is set to host the booster programme's first 24-hour vaccination clinic in the South East this weekend, as it responds to the increased demand from local residents. It is very important to us that we get this sorted for you. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Saxonbrook Medical Northgate Surgery. That is just two of several things that have gone awry recently. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. I would also like to apologise for the service received when calling to the Practice.
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