Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. The room I booked was cleaned well everyday and available for balcony. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. A bar/lounge, a coffee shop/cafe, and a restaurant, Rollaway/extra beds are available for GBP 25.0 per day, This property welcomes pets for GBP 20 per pet, per night, Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation. Certain requests may come with additional charges. This property accepts credit cards, debit cards, and cash. The Grand Hotel is 24.9 miles from Plymouth. Lovely pool, parking onsite. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. At which point a man carrying a tray with sandwichs on walked into the bar. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. A Range Of Magnificent Function Rooms There are similar hotels available. Private bathroom Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. This property advises that enhanced cleaning and guest safety measures are currently in place. Contact the property using the phone number on your booking confirmation. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Compass Lounge - Ocean-view brasserie specializing in British cuisine. There really was nothing good about our stay. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. With a private bathroom equipped with a shower and A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. Tripadvisor performs checks on reviews. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. We hope to see you both again soon. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). Please dont include personal, political, ethical, or religious commentary. We watched MULTIPLE people who arrived after us, check in. We liked the hotel, staff and location, it's nice place to visit. Contactless check-in and check-out are available. View all View all photos (1,535) Traveler (1391) At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Overall Service And Experience Was DISGRACEFUL. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Will definitely stay again! Number of floors: 4. Loved the location, the spa and the food , Dreadful experience. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant 1881, which serves British cuisine and is open for breakfast, lunch, and dinner. We took our seats at a table, near to the central bar, and the two staff were busy briefly. What are the cleanliness and hygiene measures currently in place at The Grand Hotel? Search for the cheapest hotel deal for The Grand Hotel in Torquay. We gave up on having dessert as 2 courses took over two and a half hours. more. The onsite bar is good, the barmen offers hot drinks. Please inform our team of any food allergies or intolerances prior to ordering. We went to our room and called room service to order one tuna and one roast beef sandwich. Refrigerator The Grand Hotel. Are there opportunities to exercise at The Grand Hotel? To edit a review youve already submitted, please contact our Customer Service team. Afternoon Tea , Function room mean and Breakfast was fine. Problem with hot water tap and could only get one channel on TV. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We liked the hotel, staff and location, it's nice place to visit. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Book The Grand Hotel, Torquay on Tripadvisor: See 3,723 traveller reviews, 1,535 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! A space to completely relax and make the most of your stay. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Matre De DID NOT EVEN COME BACK !! Cancellation/prepayment policies vary by room type and provider. Torre Abbey Sands is the closest landmark to The Grand Hotel. We watched MULTIPLE people who arrived after us, check in. The provision of housing is linked to their trade, business, or profession. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. There is an in-house restaurant, which serves a variety of British dishes. Please note, this property cannot accommodate bookings of 5 or more rooms. Contactless check-in and contactless check-out are available. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Bathrooms have hair dryers and free toiletries. Check-in time is 3:00 PM and check-out time is 11:00 AM at The Grand Hotel. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. The Grand Hotel, Torquay | Torquay Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Room VERY POOR And DATED. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. . Dining area. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 We're located in the heart of Torquay with unrivaled views of the bay for you and your guests to enjoy throughout your special day. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. It made my trip to Torquay a great experience. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. And we shall definitely be going back. Have fun with nearby activities like boat tours, hiking, and kayaking. Will definitely stay again! Yes, it is 0.5 miles away from the centre of Torquay. The staff were all really friendly and lovely but the restaurant was a shambles! The room was a refurbed twin with sea-view. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . You can book a shuttle, once your reservation is complete. Some units feature a private bathroom with a separate toilet. I will be sure to pass on your praise to Anya personally. Children aged 15 years and above are considered adults at this property. The onsite restaurant, Restaurant 1881, features British cuisine. Number of floors: 4. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. This property offers parking (fees apply). Richardson Hotels Ltd. All Rights Reserved. I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Recently back from a five day break in the Grand Hotel, in Torquay. Everything was excellent and clean, I loved staff and rooms. The Grand Hotel 3,732 reviews #60 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. The staff was exceptional, the breakfast was perfect, everything was perfect. However some parts of yhe building are in great need of modernisation. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Check-out time is 11 AM. Matre De DID NOT EVEN COME BACK !! Room VERY POOR And DATED. Wireless internet is available in public areas for free. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Now I have to use a Manual. After a false start the check in was good - nice lady. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Great 879 879 reviews 10. . I really enjoyed every detail about my amazing 1 night stay here. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Room was OK but nothing special. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Get up to 25% off select hotels and sign in to earn rewards, 4-star beachfront hotel with restaurant, near Riviera International Conference Centre. Fancy receiving the latest offers to your inbox? Extra beds Rollaway/extra beds and free cribs/infant beds available on request, Layout Separate bedroom and private bathroom, Extra beds Rollaway/extra beds available on request. An Accommodation may choose to reply to a review. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. There are similar hotels available. Perfect location, polite staff, exceptional views of the sea. The room was nice although the bathroom was not very well cleaned. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Try again. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Yes, pets are typically allowed, but it's always best to call ahead to confirm. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Heating and ironing facilities are just some of the amenities provided. The seasonal pool is open from April to October. Charges may be applicable. The hotel were aware of this and had provided a small portable electric fan. Such poor service, not what I thought fitting for The Grand! The hotel has a children's pool and a seasonal outdoor pool. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Copyright 2023. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. The helpful staff and overall property condition get good marks from fellow travelers. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . Some meals not even being served and customers told after waiting 2hrs that now they would not be. Richardson Hotels Ltd. All Rights Reserved. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. The breakfast had lots of options and included cereals, pastries and fruit. The barman just shrugged. Charges for extra guests may apply and vary depending on the property's policy. We went to our room and called room service to order one tuna and one roast beef sandwich. At which point a man carrying a tray with sandwichs on walked into the bar. Perfect location, polite staff, exceptional views of the sea. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Afternoon Tea , Function room mean and Breakfast was fine. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Driving? We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Tea/Coffee maker Sandwiches were fresh, but nothing special. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. Dining This hotel is home to a restaurant and a bar/lounge. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was. choice of wines was very poor. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Hotel Description. Yes, it is 0.5 miles away from the center of Torquay. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. Everything was excellent and clean, I loved staff and rooms. Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. What are the check-in and check-out times at The Grand Hotel? The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. Tripadvisor performs checks on reviews. The window didnt close properly or lock. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Find more information about the property in the questions and answers. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. The Grand Hotel Torquay is surrounded by the area's well-known attractions, nightlife and shops, and Princess Theatre is within walking distance. Check your booking confirmation email to find your booking number and PIN. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. England. Search for The Grand Hotel discounts in Torquay with KAYAK. Room types may vary. After a false start the check in was good - nice lady. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. I thought, when the one waiter was free he would attend our table. Stayed for 14 nights and was impressed by this pet-friendly hotel. The 25 Boutique B&B - Adults Only 10.0 Excellent 25 Avenue Road, Torquay, United Kingdom Show on map An Edwardian villa, just 10 minutes' walk from Torquay's beach, and 20 minutes from the stunning harbour area, The 25 Boutique B&B offers free parking, a patio and bright rooms with free WiFi. An English breakfast is available daily at the business hotel. It made my trip to Torquay a great experience. This hotel is a great place to bask in the sun with a beachfront location. Literally everyone sent their meals back after being served undercooked, freezing cold food. Torquay's Landmark Hotel Rich in history we have been Torquay's landmark hotel for over 130 years. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. If you can't find what you're looking for you can also send your own questions to the property. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. The Grand Hotel places you in the center of Torquay, within just a 15-minute stroll of Riviera International Conference Centre and Princess Theatre. Staff were very friendly and pleasant atmosphere in hotel. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. The room, even with the small window open to its maximum, was unbearably hot. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Bath The radiator in the bathroom was extremely hot and could not be turned off. The Grand Hotel is a hotel in Torquay, Devon. To aid an efficient service, menu items cannot be modified.
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