prodigy sales customer service prodigy sales customer service

The types of information we collect varies depending on the type of User who engages the Services, including: A Student User account can be linked to one or more Parent Users or Teacher Users in order to facilitate a continuous learning journey for that Student User both in and outside of the classroom. Nature, Limitations, and Location of Alternative Dispute Resolution. We support learning outcomes Prodigy combines learning with play to motivate students to practice, learn, and improve in math. After every challenge the child completes there is a reminder to purchase a membership. It looks for ways to remove roadblocks before customers encounter them. When we share such information, it will not be shared in a way that could be used to identify a User. can show key statistics about your internet connection. Each spell battle earns you gold that you are meant to buy things with in the game, but you can only buy certain things without a membership. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. You can have a career that gives the flexibility and independence to achieve your goals, while having the security of a large company that provides supplemental insurance . Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. Please call a representative at (304) 777-4444 to confirm. In that case, Prodigy may also obtain the name of the Students Teacher, school, and/or school district. Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Prodigy game or other areas of the Services directed to Students. When a Teacher User (or the educational institution represented by the Teacher) requests deletion of a Student Users personal information, we will remove that Students link to the Teacher, and then take the following steps depending on whether the Student is linked to another Parent or Teacher, unless otherwise required by law: As described above, in certain instances Prodigy uses third-party partners to deliver, tailor, and measure the effectiveness of interest-based advertising to visitors to the areas of our Services that are not directed to Students. Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Companys reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. As necessary for our legitimate business interests to provide the Services where those interests do not override your fundamental rights and freedoms related to data privacy. Work Hours: Monday thru Thursday, 2:00pm to 6:00pm, hours are flexible. We may use or disclose such de-identified or aggregated data for lawful and legitimate business purposes, including to analyze, build and improve the Services and promote our business. I will cancel my credit card if necessary. This includes information used to deliver interest-based advertising to Parent and Teacher Users, including advertising for our Services, when those Users visit third-party websites, and provide us with statistics about the effectiveness of our advertising on third-party websites. Prodigy may also collect information regarding Student Users associated with Parents for purposes of linking the Student and Parent accounts. Whether Prodigi is your internet provider or you use a different provider, the speed For consumers residing in Quebec: All subscriptions are offered for an indeterminate term. What this means is we remove certain identifiers and delineative features of the data collected that make it personally identifiable to a particular User so that it no longer allows a User to be directly or indirectly identified. Select Memberships. The game will differentiate based on the childs answer, steadily increasing in difficulty until the game figures out where the childs math level is (1st - 8th). -Please get rid of membership-. What does the information in my loan offer mean? In addition, Prodigy has been granted the iKeepSafe Privacy California Student Badge, signifying our Services have been reviewed and approved for having reasonable policies and practices surrounding the processing of personal information from children consistent with each of the following program guidelines: Information collected through the Services may be transferred, stored and processed in Canada and the United States or any other country where we, or affiliates, or our processors maintain offices, which may not provide the same level of protection for your personal information as your country, state, or province of residence, in which case it will be subject to and may be available to the government under the laws of that jurisdiction, including law enforcement, regulatory, and national security authorities.. In addition, Prodigy will not and cannot monitor, verify, censor or edit the content of any third party or their service(s). As we believe to be necessary and appropriate to comply with applicable laws and regulations; to comply with legal process; to respond to requests from governmental authorities; to detect violations of and enforce our Terms of Use; to protect the security of the website, products and services; to protect the rights, privacy, property, or safety of Prodigy, you, or others; and to allow us to pursue any available remedies or to limit damages that we may sustain. If we make any revisions that materially change the ways in which we use or share the information previously collected from you through the Services, we will give you the opportunity to consent to such changes before applying them to that information. Now they say to wait 48 hours. Requirements : Stellar customer service skills. Can you give me any details why I am getting these charges? IN SUCH CASES, COMPANYS LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. I am so glad I found it I will definitely use the service again if needed. For Parent Users with a paid membership, we may also collect payment information. And customers have much higher expectations than ever of the teams helping them: They don't want to sit through ads, they want you to serve them up the information they need. Explore plans below For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students.. If we make any changes that materially change the ways we process or protect your information going forward, we will provide additional notification of changes. Sales & Marketing: Prodigy Payment Systems hires independent sales agents and has received a high number of complaints about its sales practices. *Please note we only publish reviews that are: helpful, relevant, and specific. 30 Mbps, Download speeds up to: the public utilities commission (puc) gives consumers the opportunity to file informal complaints about problems with the communications services that the puc regulates. Network Advertising Initiative (NAI) athttp://www.networkadvertising.org/choices, Digital Advertising Alliance (DAA) atwww.aboutads.info/choicesandhttp://youradchoices.com/appchoicesand the mobile AppChoices app, Digital Advertising Alliance of Canada (DAAC) at, Apple operating system (iOS) settings on your mobile device, select limit ad tracking, Android operating system settings on your mobile device, select opt-out of interest-based ads, As necessary to Prodigy to perform its obligations under any agreement for Services. For information on how consumers can ask questions or file complaints related to Prodigys Privacy Policy and practices, please email COPPAPrivacy@ikeepsafe.org. I can not get my emails. Open the Prodigy website. Log In Welcome back! program. Ready for an AWESOME math adventure? in a Prodigi service area If you are a resident of the EEA, UK, or Switzerland, the following information applies with respect to personal information (or personal data) collected through your use of our Services. We and our third-party providers may use the information collected through these technologies for the purposes described in this Privacy Policy, including delivering content, analyzing our Users experience on the Services, and delivering advertising to Parents and Teachers when they visit other websites and applications. Email us Also, the arbitrators may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that partys individual claim(s). No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind the Company in any respect whatsoever. We may obtain information about you or your use of the Services from third parties and sources, such as our vendors, like single sign-on providers you can use to log into the Services, web hosting providers, analytics providers, or advertisers. 8 templates to help your new customers use your product or service. If there is a dispute between participants on any part of the Services subject to this Agreement, or between Users and any third party, you understand and agree Prodigy has no interest therein and is under no obligation to become involved.. C. Injunctive Relief. To honor such a request, we will need to verify your identity and residency, which may require additional supporting information. Click on the Cancel Membership option. (Service contract involving sequential performance for instruction, training or assistance). You can protect against unauthorized account access by selecting and protecting passwords appropriately, including using unique, multi-character passwords, ensuring devices are only accessed by those authorized to use them and taking care to sign out of online accounts (not just Prodigy, but all online accounts) after you or your Student Users are finished using them. Sometimes, they have to redo the same challenge 3-4 days in a row because screen time ran out, and/or the game locked them out suddenly. To the fullest extent permitted by applicable law, Prodigy may amend, in whole or in part, the following sections of these Terms: (i) Amendments, (ii) User accounts, (iii) Use of the services, (iv) Prohibited Conduct, (v) Acceptable use and code of conduct, (vi) Fees, payment and . Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Prodigi is available at this address. I . Prodigy cannot guarantee the authenticity of data which Users may provide about themselves. We welcome your feedback! 7. You are right for $7.95 you can keep your prodigy email accounts but if you want to change things you have to call yahoo to help you. Be safe from hackers and unwanted bills. I want you to stop charging my account. Also you have to link your parents account or something to get a FOX BUDDY? A. For all purposes of this Agreement, the parties consent to the exclusive jurisdiction and venue in the courts of Quebec in the Judicial District of Montreal. Then, they can give their colleague in sales a heads up to close the deal. Prevent apps from taking your money without permission. In fact, Harvard Business Review research found that customers with an emotional connection to a brand were twice as likely to be loyal customers than just customers who were satisfied with the product and service they'd received. Visit Website. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. are also linked at the bottom of this page. To be effective, the Opt-Out Notice must contain your name, address, and signature. prodigy will NOT allow me to cancel my membership and it is taking my money and its especially frustrating because i dont even use prodigy anymore so i need help! You hereby release Company from all claims, damages, losses or liabilities related to your use of the Services or the Prodigy Content.. We will charge your credit card (or the other method of payment initially used by you) each year, month or other applicable period (depending on the payment term that you selected) for the then-current applicable price. Prodigi offers service in 4 zip codes nationwide. 50 Mbps, Download speeds up to: Salespeople should continue to maintain a relationship with customers to better align and communicate with their customer service colleagues, but also just to be a nice person your customer loves hearing from and connecting with on social media. If the consumer cancels this contract after the merchant has begun the performance of their principal obligation, the consumer must pay only: (a) the price of the services rendered to the consumer, computed on the basis of the rate stipulated in the contract; and. Dec 28 2022. We don't guarantee that we will receive your returned item. High levels of personal energy, honesty, empathy, and self-motivation. But when I tapped it.all it said was OnLy MemBers Can BaTtLe thE EpIcs I was MAD. We protect your data THE INDUSTRY'S FIRST SOLE SOURCE VENDOR FOR, Setup accounts or deposit money for communications, Purchase items or deposit money into a trust account, Prodigy develops custom software solutions tailored to the specific needs of correctional facilities, Modern, Secure, Inmate Voice, Text and Electronic Messages on the industry's first converged communications platform, Stay in touch with loved ones without the hassle and expense of travel with Prodigy Secure Web Based Video Visitation and Video Calling, Trust Accounting, Payment Solutions and Integrated technology designed to streamline operations. To see more Prodigi deals and offers in your area enter your zip code above. (I do wish it did more to explain how they came up with the correct answers.) Choices. In this Agreement, you refers to a User of the Services (as defined below). You will be responsible for the fees and all applicable taxes for any Service ordered. Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. By purchasing a subscription, you agree that we may renew your subscription automatically for the same subscription term on the day after your previous subscription ends, if and when applicable. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I requested this account be cancelled in 2019 and again in 2020 now here it is in 2021 and you continue to charge me the yearly membership after telling me yet again that it has been cancelled. and can you open the ice tower?i also want epics and the trailmasters gear.pleaseeeeeeeeeee. Such notice will be provided by posting the new version on our website and updating its Effective Date. If you have an account, we will directly communicate any changes that materially increase the Users obligations or materially reduce Prodigys obligations under this Agreement to you (e.g., via the contact information associated with a Parent or Teacher account, or by displaying an alert upon login to the Services). I hope this helps the multitudes because it took me wayyyyyyy tooooooo long to finally find someone who knew what I was talking about. Do you want internet service for your home or business? We use industry-standard SSL encryption when collecting or transferring your information. [Per Guidelines: Keep it Relevant and Appropriate].Now it is back to hours and hours and hours of trying to find a number to talk to someone who knows anything about prodigy. Select log in. If you have any questions, send an email to info@broadbandnow.com. We and our service providers collect information when Users visit our website or create an account to use the Services. I hope this info helps you or anyone else who is trying to find out about prodigy.net accounts. To process payments. For all other Users residing in Canada: This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario without regard to the conflict of laws provisions thereof. Parents and Teachers should watch for or ask their children about the above symptoms. I will not pay any charges from Prodigy Games. Enter your zip code below to see if internet from Prodigi is available in your area. Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Game or other areas of the Services directed to Students. Once customer service reps have been working with customers over a period of time, they can identify potential candidates for brand evangelism. Customer service should share customer stories. 500 Mbps. The Prodigy Support Center is a help center for Prodigy's basic information, such as how to play the game or create an account. For confidentiality purposes, information about a Student is only provided to a Parent and/or Teacher linked to that Students account. Because we understand and respect the trust placed in us to properly protect your information, Prodigy takes great care to maintain commercially reasonable standards of data security and protection, and continues to implement those measures for our infrastructure where User information is stored. The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. Without limiting the foregoing, Parent Users and Teacher Users who create or are linked to accounts for minor children are responsible for the acts and activities of those children in connection with the use of the Services, and that this Agreement and Prodigys Privacy Policy will apply to those minor childrens use of the Services. You understand all information transmitted through the Services is the sole responsibility of the User from which such content originated and Prodigy is not and cannot be held liable for errors or omissions in any User Content. What do I do if my school or course isn't . TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, NO ADVICE OR INSTRUCTION, WHETHER ORAL OR WRITTEN, OBTAINED BY THE USER FROM COMPANY SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. This regular feedback is key to ensuring that sales and customer service teams are working toward the same goal, and that salespeople aren't closing bad-fit customers that end up churning a few months later. If you do so, we will endeavor to close your account as soon as possible; regardless, we will not charge you for another subscription period if you cancel your subscription prior to its renewal date. Mailing Address: Prodigy Diabetes Care, LLC. 1/28/13 dialed 866-435-3264 and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! Prodigy cannot guarantee the security and safety of the Services given the nature of the Internet and the persistence of bad actors. You agree in the event one of our payment processors experiences a data breach affecting your information through no fault of Prodigy, Prodigy will in no way be responsible or liable to you for any such breach. Proper documentation of the ongoing relationship is critical for both the sales and the customer service teams. This is very upsetting and I will contact the Better Business Bureau if I continue to get silence in our efforts to cancel. Upon termination of your account, your right to use or access the Services and any Prodigy Content will immediately cease., When an educational institutions use of the Services is terminated, upon request Prodigy will transfer any U.S. Student Users personally identifiable information, as that term is defined under FERPA, to the institution or its designee, and certify that such personally identifiable information will not be retained or available to the Company. I have been trying to cancel my subscription. We are committed to collecting the minimum amount of information about Students as is needed to operate the Services.. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). These are a handful of the plans we found for Prodigi. Contents: Plans & Pricing. By accepting our use of cookies, your data will be aggregated with all other user data. Availability By City & State. Hacking or harming the Services is prohibited. This is a great service. This Agreement shall remain in full force and effect until terminated by Prodigy. Description. Want more ideas for effective sales and customer service alignment? We will respond to your inquiry in a timely manner. I no longer have use this. Note: This speed test can be used to test any internet provider, not Costs & Contract: Prodigy Payment Systems appears to offer a three-year contract through EVO Payments International with an early termination fee of $195 or more. Do not play if you are drowsy or fatigued. I have a decade-old prodigy.net email account that was eventually adopted by AT&T and Yahoo!. Contact Us Member Support If you are an employee with Progyny through your employer and have questions about your fertility benefit or coverage, start here. Apparent SUCCESS with canceling ATT dialup while keeping FREE @prodigy.net email address with SMS service. If you have any questions, complaints, or claims with respect to the Services, you may contact us at privacy@prodigygame.com, by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655. Our Services may change from time to time, which means the terms of this Agreement may change too. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. You've been recognized in our annual awards How Is Prodigy Finance's Customer Service? Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Learn More. The child playing the games focus distinctly shifts from fun math review to buying pets, hairstyles and things (and then arguing with parents over purchasing a membership). Is that possible? There is a fee for some of our Services, including a subscription to certain Services. Since they maintain a personal connection with your customer base each possesses valuable insights that can assist the other. As HubSpot Service Hub General Manager Michael Redbord puts it in Inbound Organization, "The goal is to align the promise of value, made during the earlier stages of the buyer's journey, with the achievement of success by the buyer once the customer success journey begins. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN I have a prodigy email endingin net - ".prodigy.net" and I do NOT want to change it, since I've had it for decades! More information on each type of account can be found in our Terms of Use. Do you want to pursue your masters abroad, but have a ton of questions on how to make it happen? Teacher Users or Teachers (a teacher, administrator, or other school official that opens a teacher account to use the Services, including those with the ability to add Student User accounts). I would like to know why my account was charged on 12/6/2022 and again on 12/18/2022. Help Your Child Who's Struggling with Math, Parent Users or Parents (including parents and guardians of Student Users)., Student Users or Students (a child and/or student who uses the Services)., Teacher Users or Teachers (a teacher, administrator, or other school official that opens a Teacher account to use the Services, including those with the ability to add Student User accounts). Customer service reps, meanwhile, should document their interactions with customers to help them keep track of the different conversations and emails taking place over the course of their day, and in order to make it transparent across their team in case they need to collaborate with other specialists to solve customer issues. Where a Student User account is linked to a Parent or Teacher User, that Student Users information will be shared with the Parent or Teacher User. A child could play for an entire day without ever completing a single math problem, which defeats the overall educational purpose of the game. The game will also focus on specific skills planned out by the childs teacher. By providing User Content, you represent and warrant that (i) you own or have the necessary rights to provide the User Content; (ii) you have the right to grant the license hereof to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns to the User Content; (iii) you waive your moral rights in the User Content, and (iv) all User Content complies with applicable laws and regulations. I ordered the yearly membership for my grandson. Then the more I started playing the game I figured out, that almost EVERYTHING you wanted need member ship! For all purposes of this Agreement, the parties consent to the exclusive jurisdiction and venue in the courts of Ontario. We signed up for the membership last night but are not able to link my daughters account. You agree to defend, indemnify and hold harmless Prodigy and its subsidiaries, agents, licensors and affiliates, and their employees, contractors, agents, officers and directors from claims, damages, obligations, losses, cost or debt and expenses (including but not limited to attorneys fees) arising from: (i) your use of and access to the Prodigy Content and/or the Services, including any data or content transmitted by you; (ii) your violation of any term of this Agreement, including but not limited to your breach of any representations or warranties; (iii) your violation of any third-party right, including but not limited to any right of privacy or intellectual property rights in connection with your use of the Services; (iv) any content or information that is submitted via your account or use of the Services; or (v) any other partys access and use of the Services with your account credentials. Small Claims Matters Are Excluded. Your use of the Services also may be subject to additional terms, conditions, policies, rules or guidelines applicable to the Services or certain features of the Services that we post or provide to you. The arbitrators decision must consist of a written statement stating the disposition of each claim of the Dispute and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. WITH ARBITRATION, THERE IS NO JUDGE OR JURY; THE ARBITRATION PROCEEDINGS AND ARBITRATION ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES; AND JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. Users rights regarding their information, 6. iKeepSafe and Prodigys work on childrens information privacy, 7. You agree Prodigy shall not be responsible or liable for any loss or damage incurred as the result of any such dealings. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ProdigyGame.com, Website: Visit Prodigy Math Game Website, https://www.prodigygame.com/main-en/privacy-policy/, https://www.prodigygame.com/main-en/terms-and-conditions/. The User information we collect is stored and processed in environments designed to allow only authorized individuals to access the infrastructure where this information is stored. For consumers residing in Quebec, we will not charge you any subscription fees following cancellation of your subscription. Where the fee is for something other than a subscription, we will notify you in advance of any rate changes.. This helps your team capitalize on a potential sale while still maintaining a customer-first approach. THE SERVICES AND PRODIGY CONTENT ARE PROVIDED ON AN AS IS BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. In arbitration, the arbitrator will resolve the submitted Dispute. Free and premium plans, Operations software. You will rely on Yahoo for tech support (good luck with that). DO NOT ENROLL, By Kenneth Douglas Miller If you have questions or concerns regarding the way in which your personal information has been used, please contact us at privacy@prodigygame.com, sending a ticket in to our customer support team, or by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655., Help Your Child Who's Struggling with Math, 5. To send marketing communications of potential interest to Parents and Teachers. All issues are for the arbitrator to decide, including issues relating to the scope, conscionability, severance, and enforceability of this arbitration agreement.